Helping companies digitize communications with the latest information technology.
So that you sell even more and more often, and spend less on quality customer support.
Pick up new tools to help businesses grow.
Implement cloud applications and dialog automation services.
Helping travel companies and agents understand new technologies in time to better attract and retain customers. And stay ahead of the competition.
Determine the current state of the company and match the appropriate pace of technology development.
We customize existing systems and build new elements – AI, products and services.
We maintain the IT infrastructure and help employees deal with complexities.
You focus on your core business – sales and servicing tourists. And we make your dialogs with customers more effective.
Help you master ChatGPT, Midjourney, Notion, speech analytics, and other useful neural networks for generating and analyzing data.
We implement CRM-system, knowledge base and other services taking into account the specifics of the tourism industry and business processes.
Combine communication channels, set up IVR-menus and launch a contact center to handle incoming and outgoing calls.
Set up chatbots with artificial intelligence to fill in for employees while they're away so you don't miss out on customers.
Maintain servers, websites, and local area networks to keep your business up and running and quickly resolve crashes.
We integrate applications and services, allowing them to share data and churn out costs faster.
For over 15 years, we've been supporting our clients' IT products and services, helping them focus on making money.
Users
Integrations
Calls Per Day
Messages Per Day
Leave your contacts – we will send a presentation with cost and terms of work with hotels, tour operators, agencies or OTAs.
Learn more about new technologies that help attract and retain customers in the travel industry.
New technologies and trends in tourism that will define the next decade.
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Workable travel marketing techniques that will help improve your sales.
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Opportunities to communicate with customers and more.
All articlesWhat tour operators, agencies, hotels and airlines are saying about us.
In our business processes of sales and support we actively use for communications with clients, employees and partners telephony, services and web-interfaces developed by CONTACT.WORK specialists.
Thanks to the integration capabilities of the company's IT solutions, we have successfully built into our systems the functionality of calling passengers and promptly informing them about changes in flights.
Developers from CONTACT.WORK company have professionally customized our IP-telephony system Asterisk, thanks to which hotel guests can contact us at any time and get the necessary information.
Evaluation of implementation and support services.